1. Can you give information about your company?
Özdoğan Elektronik has been serving in the sector with 1500 product types such as spare materials, controls, cable groups LED and voice over 1996 since 1996.
2. Have you previously used another B2B, B2C or collection software before moving to B2B Store? What distinguishes B2B Store from other competitors?
No, we didn't use another B2B software or collection system before.
3. What features do you like most of the B2B Store?
They understood our demands and offered us special solutions. The ease of use of the system is very much appreciated by our customers. Our members can easily see our instant stocks and price information.
4. What changes have been about your operational processes?
The integration of collections and orders has reduced our workload by facilitating accounting processes.
5. Do you think it increases your sales?
Yes, I think it increased.
6. What effects did it have your sales and marketing team?
The workload of our marketing team has decreased.
7. What kind of benefits did your dealers have their trade processes?
Thanks to the B2B Store collection system, our dealers can both collect themselves from banks without agreement and pay their debts to us. This has been an element that accelerates the collection for us. At the same time, the diversity and frequency of their orders increased because they provided very comfortable access to our product catalogs and our current catalog structure.
8. What are your views on the support team?
Friends in the support team supported us to find a effective solution throughout the process.
9. What do you fall about the updates made up to date from your use of B2B Store?
With the updates made, many innovations have been added to these innovations, making the system more useful every day, it allows the customer to use the system more easily.