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Frequently Asked Questions
1. Is B2B ecommerce only valid for wholesalers? What transactions can I perform online?
No, you can use B2B for all your intercompany trade. You can perform all your business processes such as wholesaler- distributor-dealership managements and financial data online with B2B software.
2. What payment options can I use in B2B software?
We completely adapt credit card with virtual POS integration, current payment option with its advanced structure, money transfer/EFT option integrated with your accounting, and cash/check entries integrated with accounting to B2B.
3. Do you need to come to the company for integration?
No, we take the project live by completing all operations remotely.
4. Is advanced computer knowledge required to use B2B e-commerce software?
No, using a basic computer is enough to manage B2B software. Likewise, your customers will be able to access all transactions and track their transactions with a single click.
5. Do you provide support after purchasing and completing the integration?
Of course, the support team and customer represantative assigned to you always provide support and help you by providing guidance on other technical issues.
6. Which accounting programs do you integrate with?
We have integration with all local and global accounting/ERP programs. We have customers who work with all programs available on the market, and they use the integration quickly and with high performance.
7. How can we define our sales representatives into the system?
With the customer representative module in the software, your salespeople can log in to the dealers/customers defined for them, place orders and manage the processes. You can also restrict the authority of sales representatives.
8. How do I create pricing, discounts and campaigns?
You can set a separate price type for each customer or group them. Thanks to the cross discount module, you can define special discounts for each category, product group and brand. Additionally, when you define a campaign price for the products and add an end date, you can have the price automatically revert to its previous state.
9. Can I define a credit limit for dealers? Can they make payments outside of the order?
By defining limits for dealers, you can prevent them from exceeding the numbers you set. They can also make payments at any time outside of the order.
10. Can orders be placed via mobile? Do we need to have a mobile application?
All our systems are 100% mobile compatible and work on all iOS and Android devices. Our mobile application service is also available within the packages.