FREQUENTLY ASKED QUESTIONS

1. DO I HAVE TO BE A WHOLESALER FOR USING B2B ECOMMERCE?

• You do not have to be a wholesaler using b2b ecommerce. B2B means that the trade between two or more business, the size and type of the company is not significant to join this ecommerce.

2. HOW CAN I ASSIGN PRICING TYPES FOR DIFFERENT CUSTOMERS?

• You can define many pricing types for your different sized and classified customers. You can assign limitless pricing types, for example; price for wholesalers, price for West Europe, price for retailers and others. On the other hand; you can add discount rates for each customer at the b2b. Also, we have a complicated discount infrastructure which you can create different discount rates for each category, group, customer type or campaign.

3. CAN B2B ECOMMERCE SOFTWARE FIGURE OUT MY ALL-ECOMMERCE REQUIREMENTS?

• B2B ecommerce can be connected with all of the ecommerce types including B2C. You can put a button on top of the web page and use b2b as wholesale platform and use b2c for retailer platform. We offer ecommerce solutions for both of them.

4. HOW CAN I IMPROVE CUSTOMIZED MARKETING SOLUTIONS FOR B2B ECOMMERCE?

• Actually, b2b ecommerce is not a cold method for wholesalers, manufacturers, distributors and other types of business-to-business ecommerce. Firstly, the software has personalized features for each b2b customer. You can create unique pricing, payment methods for each customer. Additionally, our software saves your time instead of traditional ways. Thanks to the high-tech systems, you can develop marketing strategies and focus on sales with your extra time.

5. SHOULD I PURCHASE WHICH TYPE OF AN ECOMMERCE PLATFORM? AND DOES IT COVER OUR SELLING RULES?

• If you contact our sales team, they will detect your business and recommend you about the ecommerce type which you should set up. Moreover, b2b ecommerce software covers all of your selling rules including field sales, customized inventory management, shipping rules or transportation types.

6. SHOULD I HAVE AN ERP SOFTWARE? CAN I USE WITHOUT INTEGRATION?

• Of course, you can use all of the features without integration. We have many options to use the software and you can upload all data with Excel.

7. IS IT POSSIBLE TO USE IT ON A MOBILE DEVICE?

• Our ecommerce system completely works with mobile compatibility. Additionally, if you desire, we can implement ios/android applications for your business.

8. DO YOU HAVE INTEGRATION SOLUTIONS FOR ALL OF THE ERP SOFTWARE?

• Sure, we have integration solutions with all accounting&erp software. Thanks to the we services, all data is updated automatically.

9. DO WE HAVE TO SELECT ONE OF THE PACKAGES?

• You do not have to choose one of the packages. If you prefer different features in another plan, we can create personalized proposal for you.

10. DO YOU NEED TO COME OUR OFFICE AND WORK AT OUR COMPUTERS?

• We do not have to come your office. We can complete whole steps of the project as working remote.