1. How did the B2B Store make your job easier?
Managing more than 4,000 dealers created both a difficult and incredible traffic. For hundreds of payments a day and hundreds of orders, many staff could not concentrate on their own business by dealing with this business. In addition, Thanks to the cargo integration, our dealers are performing cargo tracking. The B2B Store has lightened our workload by more than 80 %.
2. What features do you like most of the B2B Store?
In fact, there are many features and details, they all produce more solutions to us. But Sub -dealer application and the system's smooth and stable operation is among our favorite features.
3. What changes have been about your operational processes?
Using sales, marketing, cargo and virtual payment systems together, we first relieved our own business and then our dealers. So many of our dealers are now using our virtual payment system instead of their own payment system. And we were getting at least 1 phone call for each of these operations, we no longer need any of them and our dealers.
4. What is the effect of telephone traffic with customers?
Neutron is a company that receives more than 500 payment and order phones in total. It took a workload of more than 80 %. On this occasion, the staff produce more added value by concentrating on their main work.
5. Do you think it increases your sales?
Our sales increased by about 15 %to 20 %. We understand this regularly. The main reason for this is that the companies that have been trying to reach us before entering our B2B system and enter
6. What effects did it have your sales and marketing team?
As the sales personnel working at the desk alleviate the workload, both desk and our staff working in the field immediately thanks to the plastic screens
7. What do you think about B2B Store's e-team feature?
Mailorder forms system is actually a revolution for us. Although it is difficult to change the usual order of our dealers, we have achieved this together in a short time. The most important benefit of this is payment security with 3D.
8. What are your views on the support team?
While reading this answer, maybe people will be surprised, but even during the installation phase, even during the night hours, I got support, when we have a problem or need information, we can reach instantly. But after installing the system, you will call to ask for new features rather than support. Because the benefits of the system to your company cannot be underestimated.
9. What do you fall about the updates made up to date from your use of B2B Store?
Of course, each company will answer this question according to its sector, but our chances have gone well and the updates made were the features that we say that we have many wishes and in our minds but did not come more time. In this way, the B2B Store accepted us quickly and accelerated us with these updates.
10. What are your other opinions you want to mention?
My name is İlyas Yeşilmen. We have worked with many companies before, but we could not get efficiency. I wanted this system the most. Both to alleviate the workload of the personnel and to make the company more systematic. Frankly, I am very meticulous about these issues and if a system is not very good, I do not want to use my company. I am aware of how good we do using this system right now. I recommend to companies that want to work systematically and be professional with all my sincerity.