Client Success Story: Fuat Oto

With Fuat Oto's transition to our B2B systems, their phone traffic significantly decreased, and the need to call customers individually for product information was eliminated. Manually entering orders into the system was causing errors and leading to unwanted situations. However, with our fully integrated platform, these errors were minimized, resulting in an increase in Fuat Oto's sales. Previously, sales representatives were relying on physical lists and manually tracking customer orders on paper. To check whether products had been delivered, they had to call the sales team. With the sales representative system we developed, Fuat Oto was able to eliminate these manual processes. Now, sales representatives can track all order processes in real-time using a phone, tablet, or computer. Fuat Oto previously had no online payment channels and was processing orders through mail orders. If the accounting department didn’t enter the orders into the system, the information wouldn’t appear. With our B2B Store system and integration to virtual POS, Fuat Oto's customers can now easily make payments using their bank cards. Receipts and invoices are sent to customers in real-time, and they can track their orders seamlessly.