1. How did the B2B Store influence your business?
It was a great convenience for our employees in the sales and accounting department. They get the opportunity to develop themselves and gain better results for orders, payments, current accounts by our customers.
2.What are your favourite features of B2B Store?
It has basic interface, integration is fast. It is convenient both for us and customers.
3.What are the alterations regarding your operational processes?
We mostly got relaxed about sales and payments. Our headquarter team works more professional. Now, we can manage marketing process better and inform our customers for all of the products in our inventory.
4.What is the effect for the telephone orders?
Now, customers do not have to communicate us as much as former, they can easily make order from B2B website.
5.Do you think that b2b ecommerce software increase your sales?
Exactly, because we are able to develop more marketing process.
6.What are the effects on sales and marketing?
Instead of constantly calling and asking questions about OEM number, IMSP Code, price, discount customers can reach everything clearly in B2B. So, it has many benefits for our friends in the sales department.
7. What are the benefits for your dealers and customers?
They are now comfortable to manage process of sales, track orders, make choices and follow everything.
8. What are your thoughts about support team?
They are so flexible to support us for any hours. We are so happy to work with them. We do not hesitate to contact them for any time.
9.What do you think about the updates since you began to use B2B Store until now?
Updates are completed seamlessly and we notice inovations for each month.
10. What are your other comments about the project?
We thank for the whole project.