1. How did the B2B Store make your job easier?
The B2B Store was a great luxury for our employees in the sales and accounting department. For orders, payments and current accounts by our customers, our employees were freed from telephone traffic and had the opportunity to improve themselves better in their fields.
2. What features do you like most of the B2B Store?
It is very easy to use, the integration time is fast. It is easy for both sides to have an easy use for us and our customers.
3. What changes have been about your operational processes?
We were most relieved about sales and payments. Order loads of our centers and branches remained as a person and we have more professional orders. As a product presentation, we can explain ourselves better and we can inform our customers about all products in our stock.
4. What is the effect of telephone traffic with customers?
Our customer is no longer able to contact us too much verbal with us, they can easily order our B2B page themselves.
5. Do you think it increases your sales?
Definitely. We can offer better advertisements and campaigns that introduce our customers to more products.
6. What effects did it have your sales and marketing team?
He contributed to the most oral communication (telephone). Customers can see everything clearly in B2B, instead of constantly calling and asking questions that are attached to their heads during the day (OEM number, IMSP code, price, discount). This receives more than one burden on our friends in the sales department.
7. What kind of benefits did your dealers have their trade processes?
Our dealers provided a great opportunity in sales, payment and stock areas. Both our customers and our dealers can work more comfortably and more professional.
8. What are your views on the support team?
We are very pleased with the interest, relevance and working system of the support team. We can contact in any problem regardless of the clock. The working principles are very sensitive and sensitive. For this reason, we thank you all the contributions to us.
9. What do you fall about the updates made up to date from your use of B2B Store?
There is a software established, but we encounter a different innovation every day. All of the updates allow us to express ourselves better to the customer. At the same time, it makes it more satisfied that we are evaluating the thoughts and wishes of B2B Store users in these updates.
10. What are your other opinions you want to mention?
We would like to thank the entire B2B Store team for their contributions.