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WEBSITE

b2b.johnfrank.co

CONTACT

0212 777 39 17
CEM KALKAN

CEM KALKAN

Business Development Director

INDUSTRY

Fashion & Textile

LOCATION

Turkey

USE CASE

Stock controls, Operational Processes

Their Challenges

Operations
Operations
Sales team had a very heavy operational workload and were unable to focus on the customers.
Manual Efforts
Manual Efforts
Order processes were manual and time consuming. It was hard to meet customer demands.
Stock status
Stock status
Hard to track inventory records, stock levels, and potential stockouts or overstock scenarios.
Our solutions
As B2B Store, we enabled John Frank to increase their operational efficiency. By switching from Excel lists to our platform for order management, we eliminated time loss and the risk of errors, offering speed and accuracy. With reduced operational load, the sales team was able to focus more on customers, leading to increased sales. With real-time access to updated stock and pricing information, they achieve efficient inventory management. Our user-friendly interface and flexible structure allowed us to quickly adapt to their needs and thus make processes more efficient. As a result, John Frank’s both service quality and sales significantly improved.
“With B2B Store systems, our service quality has improved, and we have started to build stronger relationships with our customers.”

J O H N F R A N K
With B2B Store, John Frank saw results fast.
87%
Decrease in operational processes
2X
Increase in sales
95%
Increase in service quality